About the roleThis position is a key part of our St Vincent’s Lismore – Patient Services Department, reporting directly to the Health Information Manager.In this role you will provide a welcoming and efficient admission service to patients in accordance with Hospital and Departmental policies and procedures, ensuring a high standard of customer service to all patient and support persons.Demonstrated comprehensive understanding of medical terminology (essential)Excellent level of customer service and clinical care, within the mission and values of St. Vincent's Private Hospital Lismore.Ability to demonstrate working knowledge of privacy legislation, informed financial consent and health fund framework.Demonstrated time management and problem solving skills.Demonstrated written and verbal communication skills and capacity to record accurate and timely information.Well-developed interpersonal skills and the ability to relate to patient, visitors and staff from a range of backgrounds. High level computer skills and experience with Patient Management Systems, ideally WebPAS.Strong committed team player with ability to work autonomously.Commitment to continued professional development.Experience either in a health/medical administration role is highly desired.We have permanent part-time and full-time opportunities available, based at our St Vincent’s Lismore campus.Our benefitsBeyond our measurable commitment to building a culture of excellence, we offer our people a range of benefits including but not limited to:Salary packaging up to $9,010 each year, decreasing your tax and increasing your take home pay + $2,650 in entertainment/accommodation benefitsHealth & wellbeing support with AccessEAP, Fitness Passport, & free Flu vaccinationsAccess to private health corporate plansSkilled leaders and supportive teamsSubsidised meals and coffee shop discountsFree onsite staff parkingOngoing formal and informal performance feedbackAbout usEstablished in 1921, St Vincent’s Lismore leads the way in providing high-quality healthcare, aged care and childcare for the people of our community. It is our mission to create a culture of excellence in quality healthcare, reflecting Catholic values and principles in the spirit of Jesus Christ. At St Vincent’s Lismore we are united by our values of Compassion, Respect, Integrity, Courage and Kindness.Our values underpin how we work together, provide care and support for our patients, staff and community every day.To applyApplications will close when the right candidate is found. Apply now.For further information contact: 02 6627 9543.Please submit your resume detailing your experience along with a cover letter by clicking apply now or email hr@svh.org.au* Applicants must have the right to work in Australia (Australian citizen or permanent resident) to be considered eligible to apply for this position. AUDLismore2480