Ward Clerk (Non-clinical)

About the roleThis non-clinical position is a key part of our St Vincent’s Lismore Day Surgery Unit (DSU), reporting directly to the Nurse Unit Manager.In this role you will deliver a customer focussed service to patients, their families and visitors of the DSU and provide essential administrative support for the DSU including:Day to day administration and surgical list management for all procedures conducted within the department;Reception duties including welcoming all visitors and proactively responding to their enquiries, in person, over the phone and via email;Maintaining clinical files in accordance with relevant policies and legislation, including admission and discharge of patients, directly and from other wards as required;Collaborating with all personnel involved in the planning and preparation and care of patients admitted to the perioperative department.This is a Monday to Friday position, based full-time at our St Vincent’s Lismore campus.Our benefitsBeyond our measurable commitment to building a culture of excellence, we offer our people a range of benefits including but not limited to:Salary packaging up to $9,010 each year, decreasing your tax and increasing your take home pay + $2,650 in entertainment/accommodation benefitsHealth & wellbeing support with AccessEAP, Fitness Passport, & free Flu vaccinationsAccess to private health corporate plansSkilled leaders and supportive teamsSubsidised meals and coffee shop discountsFree onsite staff parkingOngoing formal and informal performance feedbackYour skills & experienceDemonstrated experience in the day to day administration of patient files in a ward is desirableFront-line customer service experience skills and a service-orientated mindsetThe ability to communicate effectively with a diverse range of people, in person, over the phone and via emailExcellent computer literacy and the ability to master new systems, databases and technologyEffective time management skills and demonstrated ability to prioritise workload to meet fixed deadlines.About usEstablished in 1921, St Vincent’s Lismore leads the way in providing high-quality healthcare, aged care and childcare for the people of our community. It is our mission to create a culture of excellence in quality healthcare, reflecting Catholic values and principles in the spirit of Jesus Christ. At St Vincent’s Lismore we are united by our values of Compassion, Respect, Integrity, Courage and Kindness.Our values underpin how we work together, provide care and support for our patients, staff and community every day.To applyApplications will close when the right candidate is found. Apply now.For more information about St Vincent’s, please visit our website: http://www.svh.org.au For more information about this role, please contact People and Culture on (02) 6627 9543 or at hr@svh.org.auPlease submit your resume detailing your experience along with a cover letter to:The CEO, St Vincent’s Private Hospital, PO Box 572, Lismore NSW 2480 or jobs@svh.org.au * Applicants must have the right to work in Australia (Australian citizen or permanent resident) to be considered eligible to apply for this position.* This position requires a National Criminal History Check (NCHC) and a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian. AUD Lismore 2480

Ward Clerk (Non-clinical)

About the role

This non-clinical position is a key part of our St Vincent’s Lismore Day Surgery Unit (DSU), reporting directly to the Nurse Unit Manager.

In this role you will deliver a customer focussed service to patients, their families and visitors of the DSU and provide essential administrative support for the DSU including:

  • Day to day administration and surgical list management for all procedures conducted within the department;
  • Reception duties including welcoming all visitors and proactively responding to their enquiries, in person, over the phone and via email;
  • Maintaining clinical files in accordance with relevant policies and legislation, including admission and discharge of patients, directly and from other wards as required;
  • Collaborating with all personnel involved in the planning and preparation and care of patients admitted to the perioperative department.

This is a Monday to Friday position, based full-time at our St Vincent’s Lismore campus.

Our benefits

Beyond our measurable commitment to building a culture of excellence, we offer our people a range of benefits including but not limited to:

  • Salary packaging up to $9,010 each year, decreasing your tax and increasing your take home pay + $2,650 in entertainment/accommodation benefits
  • Health & wellbeing support with AccessEAP, Fitness Passport, & free Flu vaccinations
  • Access to private health corporate plans
  • Skilled leaders and supportive teams
  • Subsidised meals and coffee shop discounts
  • Free onsite staff parking
  • Ongoing formal and informal performance feedback

Your skills & experience

  • Demonstrated experience in the day to day administration of patient files in a ward is desirable
  • Front-line customer service experience skills and a service-orientated mindset
  • The ability to communicate effectively with a diverse range of people, in person, over the phone and via email
  • Excellent computer literacy and the ability to master new systems, databases and technology
  • Effective time management skills and demonstrated ability to prioritise workload to meet fixed deadlines.

About us

Established in 1921, St Vincent’s Lismore leads the way in providing high-quality healthcare, aged care and childcare for the people of our community. It is our mission to create a culture of excellence in quality healthcare, reflecting Catholic values and principles in the spirit of Jesus Christ. At St Vincent’s Lismore we are united by our values of Compassion, Respect, Integrity, Courage and Kindness.

Our values underpin how we work together, provide care and support for our patients, staff and community every day.

To apply

Applications will close when the right candidate is found. Apply now.

For more information about St Vincent’s, please visit our website: http://www.svh.org.au 

For more information about this role, please contact People and Culture on (02) 6627 9543 or at hr@svh.org.au

Please submit your resume detailing your experience along with a cover letter to:

The CEO, St Vincent’s Private Hospital, PO Box 572, Lismore NSW 2480 or jobs@svh.org.au 

* Applicants must have the right to work in Australia (Australian citizen or permanent resident) to be considered eligible to apply for this position.

* This position requires a National Criminal History Check (NCHC) and a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian.